Privacy Policy
This privacy policy explains how KRS VR Arena collects and processes personal data. Our focus is to provide you with a safe and enjoyable experience, and we only store the information necessary to process your booking and conduct your visit.
1. Data Controller
KRS VR Arena (Industrigata 12, 4632 Kristiansand, Norway, Org. no. 936 318 878) is the data controller responsible for the processing of personal data.
2. Purpose of Processing
We collect personal data solely to:
- Receive, register, and manage your booking of VR experiences.
- Send booking confirmations, receipts, and practical visit information.
- Contact you if changes or questions arise regarding your reservation.
- Process secure payments via our payment partners.
3. Information We Process
When you book with us, we ask for necessary contact details such as your name, email address, and phone number, as well as details about the booked experience (date, time, game, number of players, and optional first names/nicknames for headset preparation). Card details are handled exclusively by our certified payment providers.
4. Sharing of Personal Data
We never sell your personal data to third parties. Information is shared only with our technical service providers (such as booking database and email delivery) to the extent necessary to deliver our services under strict data processing agreements.
5. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to request access to, correction of, or deletion of your personal data (except where retention is required by Norwegian accounting law). Contact us at post@krsvr.no for any privacy-related requests.